Refund Policy

Products and services sold and transmitted by and consist of mobile recharge or TopUp to mobile phones and related services such as SMS text messaging. These services are provided on behalf of the mobile carriers available on this website, which are subject to change and availability. The relevant mobile carrier is responsible for the provision of mobile recharge Top-Up services and is solely liable to you and the TopUp recipient.

Once the transaction has been confirmed and payment has been successfully made, the TopUp mobile recharge is instantly sent and transmitted by or to the desired mobile number. There may be an occasional, short time lapse before the TopUp is credited by the relevant mobile carrier. A confirmation email with TopUp details will be sent once the transaction is completed.

Because of the immediate use of a TopUp, once a transaction has been completed and sent to the desired mobile number, it cannot be modified, cancelled, refunded, or removed. All transactions are final and no refunds are available. Once sent, TopUp cannot be refunded or removed from the receiving phone. Please check that the mobile number entered is correct prior to completing a TopUp transaction.


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